This document provides some frequently asked questions about SiSoft Sandra. Please read the Help File as well!
Q: Sandra displays incorrect information about my SiS 5597/98 or 5591 chipset.
A: Update to Sandra version 4.20 or later.
Q: Sandra displays incorrect information about my ALI Apollo V chipset.
A: Update to Sandra version 5.0 or later.
Q: Sandra does not recognise my chipset.
A: Let us know so we can support it in the next version.
Q: The memory bank arrangement is incorrect.
A: While the total size of the memory may be correct you may be confused by the arrangement. This is because the slots and rows (or banks) do not have the same arrangement.
Say a computer has 4 slots and 8MB in the 1st bank (slots 0 and 1) and 16MB in the 2nd bank (slots 2 and 3), 24MB in total. Sandra shows 8MB in bank 1, 3 and 4. This is correct as it gives 24MB in total. This is the logical arrangement and not the physical one. As long as the total is correct, the information is correct.